In the Press
Review recent articles in the press featuring Bridge Strategy consulting practitioners.
The Future of Electric Vehicles is Now
Bob Zabors, a Director with Bridge Strategy, was recently interviewed by Eric Blume, editor and publisher of Electric Perspectives Magazine (Edison Electric Institute). In the interview, Bob addresses how the introduction of PEV affects both the consumer and commercial segments, the benefits of owning a PEV and the challenges faced by utilities, battery technologies, and auto manufacturers.
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Congratulations to Scott Hudson
Congratulations to Scott Hudson, named President and CEO, Gallagher Bassett Services
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Recent Press - Bridge Strategy Group's Ernst Csiszar on Future of Insurance Market
Ernst Csiszar, a University of South Carolina faculty member and recently named insurance industry director for Bridge Strategy Group on why he does not believe the insurance market will harden in 2009.
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Tech Mahindra selected as the Highest Bidder
Mumbai – April 13, 2009: Satyam Computer Services Ltd. (NYSE: SAY; BSE: SATYAM; NSE: SATYAMCOMP) (the "Company"), announced today that its Board of Directors (the “Board”), has selected Venturbay Consultants Private Limited, a subsidiary controlled by Tech Mahindra Limited (“Tech Mahindra”) as the highest bidder to acquire a controlling stake in the Company, subject to the approval of the Hon'ble Company Law Board.
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"Teen Tribes: Affiliation and Attitudes Drive Teen Shopping Patterns", October 2008
Qualitative research from Chicago-based management consulting firm Bridge Strategy Group LLC examines teen affiliation with various subcultures of “tribes” and reveals insights into the attitudes and behaviors driving shopping patterns of today’s teenagers. The research includes an in-depth analysis of how today’s teens shop including a look at how the skate culture became a mainstream sport and retail success story.
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"Customer Service in the Spotlight" — Electric Perspectives, March 2006
The object is customer satisfaction, and electric companies are finding new ways to succeed.
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Going Back to Roots
The world of energy delivery has a mandate and opportunity for more fundamental changes
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"Customer Relationship Management Comes of Age" — Insurance & Technology, September 2005
As the applications and technologies used to organize and analyze customer information mature, IT executives, analysts and vendors are tackling some tough issues - how to take customer knowledge and make it actionable; how to measure return on investment tangibly from new and existing customer relationship initiatives; and how to leverage existing IT infrastructure and investments with new customer-facing applications.
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"Navigating Distribution Channels" — Insurance & Technology, June 2005
The route from carrier to consumer often is a varied, indirect course that is full of alternatives. And the person charged with navigating the route - the producer - often is regarded as the most important player in insurance.
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"Optimizing Multi-Channel" — Insurance & Technology, April 2005
Sales force automation and enterprise incentive compensation systems not only help make insurers' sales efforts more productive, they also improve customer service, customer retention and compliance.
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"Rapid Response for Research" — Financial Times, December 2004
Indian outsourcing companies have moved well beyond call centers and document formatting to providing sophisticated research to investment banks, pharmaceutical companies and consulting firms.
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Seven Small Jewels of Consulting
Large firms may get all the attention, but that doesn't mean there aren't smaller firms quietly and relentlessly making a place for themselves in the consulting landscape. Just the opposite, in fact. By focusing their resources on exploring a specific niche — whether it is for clients or talent or a consulting philosophy — the following seven "small jewels" are doing a lot of interesting work, providing exciting opportunities to consultants willing to look beyond the big guns, and having a lot of fun in the bargain.
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