When Customers Become Competitors Helping a Leading Global Beverage Company Understand and Frame Strategic Responses to Private Label Growth
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Listening to the Voice of the Market: Setting the Strategic Direction Based on In-Depth Customer Insights A building products manufacturer had consistently delivered sub-par profitability relative to its main competitors. Bridge was engaged to help with a…
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Developing an Integrated Solutions Strategy for Entering a New Market Segment An electronic component manufacturer had to create a strategy for entry into a growing segment of its primary market.
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Voice of the Customer Points to Better Ways of Targeting and Retaining Customers A provider of cleaning chemicals sold through direct sales reps to Industrial and Institutional (I&I) customers and served retail…
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Leading Healthcare Insurance Company Maps Long-Term Strategy for Profitable Growth A health care insurers company needed to create a seven year plan that allowed it to continue rapid growth and remain an industry leader.
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Value of an EP Company After years of rapid production growth, high natural gas and oil prices, and plentiful reserves made them a darling on Wall Street
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Developing an Effective Strategic Management Process That Drives Performance An energy holding company and it's businesses, was putting a new strategy for aggressive top line and bottom line growth.
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Value Creation Strategy Sets Direction for Management Team and Investors Retail fashion category purchased by a new investor group wanted to develop strategies to maximize returns over the next three to five years. Needed…
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In-Depth Consumer Insights Helps Leading Sporting Goods Manufacturer Understand and Manage US-Canada Cross-Border Shopping Dynamics A sporting goods manufacturer was under pressure to address concerns regarding U.S.-Canada cross-border arbitrage, which arguably resulted from…
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Digital Strategy to Spur Growth and Improve Retention An underwriter of personal line homeowners and auto insurance had been struggling with declining market share and low profitability. Fundamental…
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Innovation In Strategy Development An energy industry holding company involved in a comprehensive long-term strategy development initiative was seeking knowledge from recognized experts
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Making Energy Efficiency Work While much of the national press on energy efficiency is focused on California and Washington, D.C., a strong, practical, and motivated alliance to…
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DSM Recovery Strategies Legislative statutes and regulatory mechanisms continue to evolve in various states as utilities, regulators, and policymakers strive to eliminate…
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Facing the Industry’s Toughest Challenge: Making Energy Efficiency Work Several powerful forces have combined to create the electric utility industry’s most complex challenge: responding to the rapidly growing societal…
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Marketing Spend Management Across Customers and Channels Drives Share Gain and Profit Improvement A leading component supplier to the Personal Computer market spends a significant amount of marketing funds to generate demand for their products.
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Redesigning the Sales and Marketing Processes to Enable Solutions Selling A multibillion dollar computer and terminal systems manufacturer was facing increasing pressure from “me too” players and rapid innovations in…
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Redesigning the Knowledge Management Approach to Support a Customer-Focused Strategy A telecommunications technology provider adopted a market strategy that emphasized leadership in the data technology marketplace and the broadening…
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Helping to Find the Golden Links in the Value Chain A leading manufacturer of materials handling equipment was feeling increasingly distanced from its customers.
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Integrating the Online Channel Within a Multi-Channel Customer Management Strategy A major communications equipment manufacturer supplying incumbent players in the voice and data communications industries was moving aggressively to…
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Investing in Loyalty to Accelerate Growth An auto insurer experienced a decline in new customer retention and a an increase in calls from customers in their initial months with the company.…
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Managing Product Portfolio Complexity: Applying a Demand-Shaping Approach to Match Customer Value With True Cost A commercial and industrial products manufacturer had historically experienced sub-par profitability relative to its main competitors.
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Business-to-Business Channel Strategy Aligns Cross-Functional Teams With Market Opportunity and Cost Technology company looked to expand into the Small & Medium Business (SMB) market with a more expansive product offering. To effectively…
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Merger Integration Our client, a US-based specialty services division of a global bank, was acquired by a Top 10 retail and commercial bank. The client engaged us to…
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Optimizing Service Delivery Through Advanced Operations Management and Global Talent Sourcing A tier commercial broker, engaged Bridge to help it improve both efficiency and service quality. The company indicated a willingness to experiment…
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Delivering Superior Customer Value Through Enhanced Organization and Business Processes Realignment A building products manufacturer, which had been historically focused on high-volume commodity products, had recently gone through a series of…
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Optimizing Shared IT Services in a Federalist Organization This diversified manufacturing company was dissatisfied with the return on its investment in information technology. IT did not have a prominent…
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Enhancing Client Service and Operating Margin through Global Sourcing A managing general insurance agencies (MGAs) was responsible for marketing, issuing and servicing the policies of non-admitted insurance carriers.…
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Achieving Dramating Reductions in Operational Risk A large insurance broker experienced an increase in the number of customer claims citing broker error. The cost of settling these claims was growing…
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IT Organization Design and Outsourcing Analysis A consumer finance company had recently become public. The company was convinced outsourcing was the a profitable solution. Bridge was engaged to…
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Establishing Meaningful Performance Levels Through Effective Benchmarking The Generation business, part of an integrated electric utility needed to quickly establish meaningful performance levels, despite lack of a sound…
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Orchestrating Organization-Wide Cultural Change A large investor-owned public utility hired a new CEO who believed that the utility needed a new enterprise strategy that acknowledged and reflected…
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Opening the Black-Box of IT Spend Efficiency A global diversified industrial goods company was dissatisfied with the return on its investment in information technology. IT did not play a…
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Creating a Management Decision-Making Framework Facing impending industry deregulation and intensified competition, a mid-sized energy company needed a way to effectively evaluate strategic and…
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Rejuvenating IT to Increase Accountability, Responsiveness and Overall Performance This life insurance and annuities company, a pioneer in the variable annuities market, had recently begun losing market share. While the entire…
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Re-Organizing Distribution to More Cost Effectively Achieve High Reliability and Safety The electric distribution business of a mid-size utility needed to create an organizational structure to deliver the strategic goal of operational…
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Improve Efficiency in the Customer Contact Center For any direct insurer of autos, an efficient and effective customer contact center is a core requirement to business success. The contact center…
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Sarbanes-Oxley Regulation: More than Just Compliance A large investor-owned public utility was in the midst of going through necessary process changes to increase visibility and financial predictability…
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Integrated Procurement Approach Our client was a consumer finance company with a dominant position in its chosen niche. Senior management hired Bridge to bring...
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