In the Press

• Overview
• More and More Mergers
• Is Now the Time for NGVs?
• New Era Crimps Health Insurance Profits
• The Future of Electric Vehicles is Now
• Congratulations to Scott Hudson
• Ernst Csiszar on Future of Insurance
• "Teen Tribes: Affiliation and Attitudes Drive Teen Shopping Patterns", October 2008
• "Customer Service in the Spotlight" — Electric Perspectives, March 2006
• Going Back to Roots
• "Customer Relationship Management Comes of Age" — Insurance & Technology, September 2005
• "Navigating Distribution Channels" — Insurance & Technology, June 2005 
• "Optimizing Multi-Channel" — Insurance & Technology, April 2005 
• "Rapid Response for Research" — Financial Times, December 2004 
• Seven Small Jewels of Consulting